Adopting effective ED strategies is important to adhere to HAB monitoring standards, and ensure that clients receive health insurance, income assistance, and other benefits. Gathering accurate client data is also necessary to compute clients’ federal poverty level and determine charges. In this workshop, we review HAB ED monitoring standards, common ED practices, key client information needed to conduct ED and assess charges, methods for assisting clients to enroll in health insurance, best practices in conducting these activities, grantee monitoring methods, and results of ED performance assessments among Part A grantees. Useful monitoring tools are discussed. Part A staff from Fort Lauderdale, West Palm Beach, and Northern Virginia will discuss their ED methods and quality improvement strategies.
Learning Objectives: