Ryan White 2012 Grantee Meeting

The Cultural Interactions workshop 101 is a training developed to address the needs of various healthcare organizations to improve the interactions between patients/clients and providers. The training consists of 3 Power Point presentations and a manual with notes for the trainer. We will present the 3 units in a condensed format for the basic and intermediate levels. Workshop 101 addresses culture and how it affects our interactions, and also provides a broader definition of culture in order to disabuse participants of the notion that culture only exists as ethnicity. Finally, participants will learn to actively define the culture of their organization and create a plan to reinforce that defined culture.

Learning Objectives:

• Define "culture."
• Contrast cultural awareness vs. cultural competence.
• To gain an understanding of culture and the impact it has on quality of care for the patient and the organization environment.