Patient activation is the moment when patients have the skills, knowledge, and self-efficacy to not only self-manage their chronic disease but also participate in quality management activities. Q-PAC is a newly funded group of patients in the DC EMA who, through participation in a HRSA- sponsored learning collaborative, created infrastructure to develop and sustain improved partnerships with providers of RW-funded HIV Care. This workshop will introduce participants to the concept of patient activation by sharing the stages of Q-PAC’s development, which included changes in engagement of consumers in quality activities, improvements in government-citizen models of partnerships, and improved involvement of patients in quality management activities by consumers. Lessons learned, “Aha” moments, and a panel discussion of providers, patients, and administrators will aim to disseminate a replicable model that participants can implement at the local or regional level.
Learning Objectives: